Terms and Conditions

Introduction

Welcome to lanaaestheticlondon.co.uk. These Terms and Conditions govern the
purchase and use of our skincare products. By placing an order on our website,
you agree to these terms. Please read them carefully before making a purchase.

Product Information

We strive to ensure that all product descriptions, images, and pricing are
accurate. However, we do not guarantee that the colors, textures, or
ingredients of products will be exactly as displayed on your screen. If you
have any concerns about product ingredients or usage, please contact us before
purchasing.

Returns and Refunds Policy

Due to the nature of skincare products, we can
only accept returns for unopened and unused items.

Customers have 14 days from the
date of delivery to request a return.

Opened or used items cannot be returned or
refunded due to hygiene and safety reasons.

The cost of return shipping will be covered by
the customer.

To initiate a return, please contact our customer
service team at admin@lanaaestheticlondon.co.uk with your order details.

Refunds will be processed within 7-10 business
days upon receipt and approval of the returned item.

Order Cancellations

Orders may only be canceled if they have not yet
been shipped. If your order has already been dispatched, it cannot be canceled,
but you may return it according to our return policy.

Shipping and Delivery

We offer standard and express shipping options.
Delivery times may vary depending on your location.

We are not responsible for delays caused by
courier services, customs processing, or unforeseen circumstances.

Liability Disclaimer

We are not responsible for any allergic reactions
or skin sensitivities caused by our products. Please review the ingredients
list before use. If you experience irritation, discontinue use immediately and
consult a medical professional.

Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Any
changes will be posted on this page, and your continued use of our website will
signify your acceptance of any revised terms.

For any questions or concerns, please contact us
at admin@lanaaestheticlondon.co.uk.

LANA AESTHETIC LONDON